Who we are
Bee Frampton Limited is a subsidiary of J&S Milhofer Limited trading as Line 1 or Line 1 Towing. Line 1 is a trade only supplier of parts to the trailer industry. Customers may mix purchases from either supplier if they have a credit account or by prepayment. Credit card payments are accepted by our other subsidiary; Cirrus Systems Limited, a supplier of coating removal products. Credit card purchases will show on your records as Cirrus Systems.
Cookies
Cookies are only used by the site software to record your quotation choices. We do not use the data or pass any information to third parties.
Use of your data
The information you provide to us will be used to contact you for the purpose of providing a quotation of the requested products and to introduce the company to you. We hope you choose to do business with us and become a customer. If our offer is not acceptable to you we will not retain your details or contact you further unless you have agreed for us to do so. We hate unsolicited intrusion into our business and will never add to the intrusion you probably already receive.
Returns
Whale require any warranty claims to be returned to the manufacturer. If your customers wish to claim under warranty you must return product to us (at your own cost). We will send it with a claim form to Whale. All shipments to Northern Ireland now require an EORI number so you will need to send via Bee Frampton. If the claim is accepted they will send a replacement item to you which we will ship with your next order. If Whale are able to repair the item or it is found not to be faulty they will return the item to you subject to carriage costs. We do not replace or refund any item if it is not returned to us.